The second-hand marketplace Shoppers Express Displeasure Over Size Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Changes
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options following member complaints.
